Purchase Instructions

If you are interested in an item, please email us at: [email protected]

Include in Your Email:
1) The item number
2) Your shipping address
3) Your payment option

Accepted Payment Options:
- PayPal (Credit/Debit Card)
- Check or Money Order

Paying with PayPal:
A PayPal invoice will be emailed to you where you can complete your purchase. You do not need a PayPal account to use this option. IMPORTANT: Using this option will add a 2.9% PayPal transaction fee to your total. This fee is subject to change and is non-refundable in the event of a return. This fee increases to 4.4% for international sales.

Paying with Check or Money Order:
An invoice will be emailed to you. Please mail payment to:

Cal State Gem Mine
48242 Los Gatos Rd.
Coalinga, CA 93210

There is no transaction fee for this option.

Processing & Shipping:
- Processing time when making your inquiry can take approximately 1-2 business days.
- Unless you request a specific shipping method, we will ship USPS Certified Priority Mail.

Returning an Item:
Simply notify us via email that you would like to return your purchase. You have up to 10 days starting the day you receive the item in the mail to make a return. Keep in mind that if you used PayPal to make your purchase, the transaction fee is not refundable.

RETURN POLICY TERMS AND CONDITIONS:
1) The California State Gem Mine, Inc. reserves the right to a 10 day return policy starting the day you receive the item in the mail.
2) The California State Gem Mine, Inc. reserves the right to refuse a refund if an item is lost, damaged, or broken while it is in the buyer's possession.
3) The California State Gem Mine, Inc. reserves the right to refuse a refund if an item is lost, damaged, or broken during the shipping process.
4) The California State Gem Mine, Inc. reserves the right to refuse a refund if an item returned is questionably not the same item that was originally purchased.